I recently had an experience with a wedding service that reminded me of a car salesman in a bad way.
My mom and I went to a decorating company in search for help with the wedding and when we got there I immediately felt uncomfortable. The man that we dealt with greeted us and shook our hands in a professional and friendly way when we first walked in, but then he walked and sat too close for my comfort. Then as we began discussing arrangements and options I felt like he was pushing me to meet his expectations. The more we talked the more I felt pushed and the less I wanted to sign a contract with him.
The moral of the story: your relationship with your customers should not push them away; you're not a car salesman.
Thursday, April 2, 2009
Thursday, March 19, 2009
How important is good public relations?
Anyone who has planned a wedding while going to school full time understands that it can be very stressful. While there are many plans to make and things to do, one of the most important and expensive decisions is the wedding dress. Before I went shopping for my dress I looked in catalogs and online to get an idea of what I wanted before I braved the store. My mom and I went to several different stores to try on a wide variety of dresses, but I was sure I knew what store I was going to buy from. I found the dress that I was pretty sure I wanted and was excited to finally get to that store. When we got there, though, I was thoroughly dissappointed. This store was the most well-known store that we went to and had great advertisement, but their customer service was terrible. We didn't receive any help finding sizes or accessories or even a dressing room. Even though I thought I had a dress picked out, my mom and I decided to leave and keep looking because we sere so disappointed with the service. I ended up finding a dress that I love at a store where I received great service. The moral of the story is, if you have bad relations with your customers, you'll lose a lot of business!
Wednesday, March 18, 2009
Photoshop
Thursday, March 5, 2009
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